Head to head
Grosvenor Casinos vs MrQ
GCWith caveatsDesk review
Grosvenor Casinos
4.2of 5.0
MRecommendedDesk review
MrQ
4.6of 5.0
Higher score on our method
In short
What the numbers say
- MrQ has the higher score on our method: 4.6 against 4.2 out of 5.
- MrQ scores higher on games.
- Both list a payout time of instant.
- MrQ's welcome offer has no wagering requirement; Grosvenor Casinos's asks 10x deposit + bonus.
- Both hold a licence from the same regulator (UKGC).
- Both scores come from desk research of public sources, not a real-money test.
Category scores
Each category is scored out of 5. "Higher" marks the stronger side; equal scores say "Level".
| Category | Grosvenor Casinos | MrQ |
|---|---|---|
| Bonuses | 4.7 Level | 4.7 Level |
| Games | 2.0 | 4.0 Higher |
| Payments | 5.0 Level | 5.0 Level |
| Support | 4.2 Level | 4.2 Level |
| Mobile | 5.0 Level | 5.0 Level |
| Licensing | 5.0 Level | 5.0 Level |
Key facts
| Fact | Grosvenor Casinos | MrQ |
|---|---|---|
| Welcome bonus | £20 bonus on a £20 first deposit (play with £40) | 100 Free Spins on Big Bass Splash (10p each) with a first deposit of £10+ |
| Wagering | 10x deposit + bonus | No wagering |
| Min deposit | £5 | £10 |
| Payout speed | instant | instant |
| Licence | UKGC (regulator register, opens in a new tab)No. 057924-R-334666-005 | UKGC (regulator register, opens in a new tab)No. 060629-R-337532-004 |
| Games | Not published | 900+ |
| Live casino | Yes | Yes |
| Mobile app | Yes | Yes |
| Support | Live Help chat (hours not stated), Support Hub help centre | Live Chat 9am-9pm, 7 days, Email, Help Centre |
| Established | n/a | n/a |
| Review basis | Desk reviewResearched 27 Sept 2026 | Desk reviewResearched 27 Sept 2026 |
Strengths and weaknesses
Grosvenor Casinos
What worked
- UKGC remote licence 057924-R-334666-005 held by Rank Interactive (Gibraltar) Limited, found on the public register on 27 Sep 2026
- Welcome offer as archived on 10 Jun 2026: £20 bonus on a £20 first deposit, 10x wagering on deposit + bonus, 30 days to wager
- Payments page (archived 30 Jun 2026) says most withdrawals are processed instantly and paid into the bank within 15 minutes
What did not
- Homepage mentions 300 games in the app and names about a dozen studios; no total game count stated (archived 13 May 2026)
- Bonus-to-cash conversion capped at £2,000, as archived on 10 Jun 2026
- No maximum bet stated in the welcome offer terms, as archived on 10 Jun 2026
MrQ
What worked
- 100 free spins on Big Bass Splash for a first £10 deposit, no wagering and uncapped winnings paid as real money (bonus terms, archived copy of 15 Apr 2026)
- Withdrawal terms say requests are processed within 60 seconds or £10 cash is credited (archived copy of 19 May 2026)
- No fees on deposits or withdrawals and a £10 minimum withdrawal, per General T&Cs V1.3
What did not
- Live chat runs 9am to 9pm, 7 days a week, not 24/7 (contact page, archived copy of 13 May 2026)
- Free spins are fixed at 10p each and must be used within 48 hours (bonus terms, archived copy of 15 Apr 2026)
- Help centre says banks may take up to 7 working days to show a withdrawal (archived copy of 7 Mar 2026)
Other comparisons
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